In keeping with the goals of the Ten Year Plan to Prevent and End Homelessness in the Richmond Region, Homeward worked with the Case Management Steering Committee to create a case management certificate program that will improve client outcomes through the increased skill and knowledge of case managers. The classes are targeted to agency staff members that provide case management services to individuals and families experiencing homelessness and those at-risk of experiencing homelessness. However, anyone providing case management is encouraged to attend.
There are 6 required core courses that cover the basics of providing case management services to those experiencing and at-risk of experiencing homelessness. In addition, 3 electives will be required and are intended to expand and enhance the skills and knowledge covered in the core courses. Detailed course descriptions will be posted on this site. The program is designed to repeat every six months.
- Download a program overview
- For more information please contact Valerie Holton, LCSW Case Management Program Manager, at vholton@homewardva.org or (804) 343-2045 ext. 13.
We appreciate the support of our co-sponsors Continuing Education Department at VCU’s School of Social Work
General information
This training program was initiated with funding from a local foundation and is sustained by volunteer instructors in order to increase the capacity of the service provider network in our region to implement the Ten Year Plan to Prevent and End Homelessness in the Richmond Region. To ensure that the trainings meet this intended purpose and are a resource to the entire provider community, no one agency will be able to register more than 3 individuals for a single training class.
- You must register for each course separately.
- If you are not interested in completing the certificate program, you are welcome to take any individual course as a stand-alone.
Schedule of classes
Case Management in Homeless Services: An Overview
Carolyn Burdett, MSW Program Director --Women's Division, HomeAgain
- Friday, February 13, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Friday, February 27, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Previous classes: 4/18/2008, 6/6/2008
Client Assessment and Service Planning
Cheryl Williams, Quality Assurance Specialist, RBHA
- Friday, March 06, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Friday, March 13, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Previous classes: 5/16/2008, 5/29/2008
Crisis and Conflict Management
Katherine Filipic, LCSW
- Thursday, January 15, 2009 (United Way) registration
Sign-in 8:00am — class 8:30am to 11:30am - Thursday, January 22, 2009 (United Way) registration
Sign-in 8:00am — class 8:30am to 11:30am
Drug Awareness and Understanding Addiction
Carla Turnage, M.S., CSAC, Homeless Services Program Manager, Commonwealth Catholic Charities
- Previous classes: 11/7/2008, 11/14/2008
Engaging Ambivalent Clients: Motivational Interviewing
Joseph Walsh, Professor, School of Social Work, Virginia Commonwealth University
- Friday, June 05, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Friday, June 12, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Previous classes: 8/1/2008, 8/15/2008
Ethics and Homeless Services
Marilyn A. Biggerstaff, DSW, LCSW, Executive Director, HomeAgain
- Friday, April 10, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Friday, April 24, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Previous classes: 6/12/2008, 6/16/2008
Housing Solutions
Katie VanArnam, LCSW, Director of Housing Access Programs, Virginia Supportive Housing
- Previous classes: 10/3/2008, 10/17/2008
Medications: What Case Managers Need to Know
Kia J. Bentley, Ph.D., LCSW, Associate Dean for Strategic Initiatives & Director of the Ph.D. Program, School of Social Work, Virginia Commonwealth University
- Previous classes: 12/19/2008
Money Management: Helping Clients Succeed
Salathia C. Johnson, CCHC, Director of Asset Development, Virginia Supportive Housing
- Friday, May 08, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Friday, May 22, 2009 (United Way) registration not yet open
Sign-in 8:00am — class 8:30am to 12:30 pm - Previous classes: 7/10/2008, 7/18/2008