Homeward in the Media


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5 Minute Requests


"I have studied many languages-French, Spanish and a little Italian, but no one told me that Statistics was a foreign language.” 
― Charmaine J. Forde  

Most people who have partnered with Homeward’s Director of Research and Evaluation, Margot Ackermann, know that Margot has an incredible ability to translate the conversations we have with people experiencing homelessness into data and information that tells our community how we are doing in our collective efforts to make homelessness rare, brief, and one-time. Margot oversees the Homeward Community Information System (HCIS) and the regional point-in-time counts. These two data sources together provide both cross-sectional data (snapshots of homelessness on a given day) and longitudinal data (trends over time). These data sources provide powerful and compelling information for all of us as we work together to continuously improve our coordinated response to the crisis of homelessness.  Full reports can be found here: http://www.homewardva.org/data/trends.

At Homeward, we use data which comes from the conversations with people in crisis to guide our planning and support functions for the Greater Richmond Continuum of Care. Margot and Kelly King Horne, Homeward’s Executive Director, have worked together since 2007. Along with the other staff members at Homeward, Margot and Kelly have developed a productive partnership to use data on homelessness in our community to drive decision-making. Often, Kelly will ask Margot for insight into a community issue based on available data. In order to gauge whether the question is readily available for analysis or if the request would require complicated data matching and statistical analysis, Kelly will ask Margot if her request is a “5 minute request.” These 5 minute requests typically address specific questions asked by our partners or potential partners about the experiences of subpopulations experiencing homelessness  or potential overlaps between homeless services and other systems of care.

In 2019, we want to share these insights with all of you through a new e-newsletter. We hope you find our “5 minute requests” useful and invite you to submit suggestions for future data insights to This email address is being protected from spambots. You need JavaScript enabled to view it..




5 Minute Requests Archive

August 16, 2019

August 2, 2019

July 19, 2019

June 7, 2019

May 20, 2019

April 19, 2019

April 5, 2019

March 8, 2019

February 22, 2019 

February 7, 2019

RSVP here.

2019 Best Practice Conference Presentations

9:00 a.m

Housing Stability and Support for Older Adults (no slides); Catherine MacDonald, Matt Jones, Annie Rhodes, Katina Williams

Homelessness 101; Aaron Shoemaker

Volunteer Engagement: The Big WHY; Vanessa Diamond

Best Practices in Homeless Outreach; Christine Elwell

10:30 a.m.

Building an Anti-Racist Organization I/II; Adar Ayira

Introduction to Trauma-Informed Care; Olivya Wilson

Partnering with Health System Social Workers (no slides); Alex Burrows

What does home mean to you? (no slides); Gigi Amateau, Christopher Rashad Green


Regional Housing Framework Overview, Jovan Burton

Keyonte: Cross-sector Partnerships in Ending Homelessness (no slides); Erik Johnston, DHCD

1:45 p.m.

Buidling an Anti-Racist Organization I/II; Adar Ayira

Criminal Justice 101; DeVon Simmons

Youth LGBTQ; CasSandra Calin

Public Health: Hepatitis A Outbreaks; Melissa Viray and Angela Myrick-West


2018 Best Practices Conference Presentations

Ann Oliva, Keynote

Bob Newman, Effective Tools for Visionary Leadership

Katina Williams, Financial Security Among Low-Wage Workers

Michael Wong, Partnering with Redevelopment and Housing Authorities to End Homelessness

Kristi Schulenberg, Housing First: Ready, Set, Action!

Gigi Amateau, Social Connectedness and Optimal  Well-Being

Nelson Revely, Working Towards Regional Transit

DeVon Simmons, Criminal Justice 101

Gigi Amateau & Christopher Rashad Green, Racial Equity Concepts and Tools

Georgi Fisher & Teresa Sizemore-Hernandez, Accessing Social Security and Healthcare for Individuals Experiencing Homelessness

Christie Marra & Pat Levy-Lavelle, Tenant Rights 

Lorena McDowell, Shared Housing 


Yes, we can end homelessness





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9211 Forest Hill Ave. Suite 200,
Richmond, VA 23235

Tel: (804) 343-2045
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