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The Homeward Community Information System (HCIS) is a HIPAA-compliant online database used to record information on client needs, characteristics, and services.

The use of Homeless Management Information System (HMIS) is required to receive funding from: HUD (U.S. Dept. of Housing and Urban Development), DHCD (Virginia Department Housing and Community Development), and the United Way of Greater Richmond/Petersburg.

Partner agencies have access to a common set of tools and agree to uphold standards of privacy and confidentiality as a condition of continued use. Homeward provides training and technical assistance to agencies and users participating in the system.

HCIS Implementation Documents (for agency use)

HCIS User Documents (for agency staff)


HCIS User Training/Resource Document

HCIS assessment forms - The following links provide the standard assessments for all project types that are currently using HCIS for data entry. Note there are four types of assessments that are required depending on the funding source. Entry assessment is completed at time of client intake, Update assessment is completed when a significant change has occurred  in client information, Exit assessment is completed when the client leaves the project and annual assessment is completed if a client remains in your project for more than one year.   

Training Materials - The following training materials include data entry steps and other related materials. There is also a link at the top of this page to various videos that will provide self guided training on specific HCIS related topics. 




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10 year plan

10 Year Plan

Read Homeward’s 10 Year Plan to end homelessness in the Richmond region.
Greater Richmond Continuum of Care

Continuum of Care

Homeward is the lead agency for our network of regional service providers. Read more.
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Current Initiatives

Find out about all of Homeward's current initiatives, whether it's the 100 day challenge or the 10 year plan. Read more.
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In The News

See Homeward’s media coverage archive here


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