Infographics Library

Check out these infographics to learn more about our compassionate and coordinated work in the Richmond region to ensure that everyone has a safe place to call home. Ready to download and share!

More about Homeward

Community Needs

Too many families and individuals in the Richmond region struggle under the weight of poverty and economic insecurity. As a community, we must prioritize preventing homelessness from happening and help those pushed into homelessness.

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When we coordinate limited resources, we can help more people and have a bigger impact.


There are different types of housing crises, and each one represents real needs in our community. All are related to bigger issues such as economic inequality and a lack of affordable housing. 


The Point-in-Time Count (PIT) provides a one-night snapshot of homelessness in our region.

Community Coalition and How to Join

The Greater Richmond Continuum of Care (GRCoC) seeks to prevent, reduce, and end homelessness through effective and coordinated community-wide efforts and services.


The GRCoC coordinates homeless services and homelessness prevention across the City of Richmond, and the counties of Charles City, Chesterfield, Goochland, Hanover (including the town of Ashland), Henrico, New Kent, and Powhatan.

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Housing instability takes many forms. The GRCoC focuses on specific types to maximize impact.


34 agencies committed to ensuring everyone in our community has a safe place to live.


An overview of which agencies provide which services, including shelter, rapid rehousing, access services, permanent supportive housing, public sector partners, and more.


Created in 1998 by community stakeholders to facilitate a regional response to homelessness, Homeward fulfills three key roles in the GRCoC.

Greater Richmond Continuum of Care Homeless Connection Line

The GRCoC Homeless Connection Line offers people seeking homeless assistance in the Richmond region a place to start.

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What the HCL does, who operates and supports it, and its history.


A snapshot of calls received by the HCL in February 2025.


Monthly call averages for 2024 show urgent community needs.

Proven Local Programs: Emergency Shelter and Housing Interventions

A coordinated, collaborative, community-based response to homelessness.

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How you can help homeless families and connections to community resources.


Targeted outreach, supportive services, and strong cross-sector collaboration connects people with permanent housing solutions.


A breakdown of people served in 2024, service offered, providers, and funding sources.


Understanding local shelter goals, services, and outcomes.

Coordinated Public Funding

Learn about how our region applies for and uses public funding to address homelessness.

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How funding is allocated, who manages it, and where it goes.


More than 6,200 people in our region are helped by these programs, including veterans, older adults, children, people with disabilities, and more.

Greater Richmond Continuum of Care Policies and Procedures

These policies and procedures guide the coordinated efforts of the Greater Richmond Continuum of Care.

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Connection points are community organizations that offer welcoming, safe spaces for those experiencing homelessness and provide information about available resources.


This system map outlines how partners across the Greater Richmond Continuum of Care work together to deliver coordinated, person-centered services that prevent and end homelessness.


Coordinated Entry includes locally developed policies, programs, and practices that guide service coordination and referrals to homeless assistance programs.


A brief outline of the steps for referring individuals and families to appropriate shelter resources, ensuring timely access to safe, temporary housing while connecting them to supportive services for long-term stability.